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Digital Coach

From paper and clipboard to real-time pedagogical feedback.

Service delivered

Creation of a new digital product and operational efficiency.

Industry/Sector

Basic education and teacher training.

Duration

10 months of development + 12-week pilots.

Problem

Teaching observations on paper delayed feedback and did not generate actionable data, especially in regions without stable connectivity.

Context

The World Bank needed to modernize teacher coaching programs in low-income countries, where connectivity is poor and digital literacy is limited. The use of paper forms caused weeks of delays and prevented managers from monitoring teachers’ progress in real time.

Impact and differentials

  • Implemented in Mozambique, Sierra Leone and Nepal.
  • Hundreds of pedagogical leaders and thousands of teachers reached.
  • 100% of observations recorded even in locations with more than 60% lack of continuous internet.
  • Feedback time reduced from 14 days to less than 24 hours.
  • Open-source code, MIT license, ready for new languages and headings.
  • Low total cost of ownership: VPS hosting for ~US$ 50/month and annual maintenance of less than 1% of the training budget.

The Solution

We developed Coach Digital in React Native + Node.js, with offline-first architecture:

Security and integration

Encrypted local database and reading of QR Codes to import classes and schools.

Smart connectivity

Resilient synchronization that resends packets only when latency is adequate.

Structured observation

Guided flow for teaching observation, with rubrics, microskills and multimedia attachments.

Monitoring and data

Lightweight dashboard with progress analytics and data export to government systems.

Continuous training

Training of local multipliers and remote support during the pilots.

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