Talk to us
Talk to us

VetCode

The digital bridge between clinics and veterinary specialists.

Service delivered

Digital growth and process automation.

Industry/Sector

Veterinary health.

Duration

Project started in 2023 and launched in 2025.

Problem

Veterinary clinics and hospitals relied on informal WhatsApp groups to find specialists, which led to surgery cancellations, financial losses and labor risks.

Context

The veterinary sector lacked predictability in the allocation of specialists. Decentralized communication in messaging groups made management difficult, reduced efficiency and impacted both the clinics’ revenue and the quality of care. The challenge was to transform this informal model into a reliable and scalable platform.

Impact and differentials

200+

Registered professionals with validated geolocation and defined specialty.

100%

Structured communication via WhatsApp’s official API (Twilio).
  • Hybrid monetization model integrated with Stripe (monthly fee + variable per completed demand).
  • Intelligent matching of demands based on location and specialty.
  • Reduction in surgery cancelations.
  • New source of income for veterinary professionals.
  • Complete traceability of communication and transactions.

The Solution

We developed the VetCode platform with a focus on scalability and usability:

Register of professionals

Network validated by geolocation, radius of operation and specialty.

Distribution of demands

Intelligent matching using geospatial queries and specialty filters.

Structured communication

Integration with WhatsApp API via Twilio, including notifications, reminders and interactive menus.

List of technicians

Recurring and variable payments with Stripe.

Register of certified professionals

Clinics and vets evaluating quality, punctuality and communication.

Registering freelancers

For monitoring data and making decisions.

Back to the Cases Showcase